This thought leadership research was conducted in partnership with the Fashion Retail Academy, setting out to sculpt a visionary blueprint for the future of the Fashion and Retail Industry. This forward-looking perspective covers the post-COVID pandemic era stretching up to 2030 and beyond. It anticipates a future where an amalgamation of physical and virtual experiences, underpinned by the evolving Metaverse, will be at the forefront of industry transformation.
Central to the report is an in-depth analysis of the rapid shift in consumer behavior, a change ignited by the digital acceleration due to the COVID-19 pandemic. The crisis, coupled with a fluctuating global economy and increasing environmental concerns, has reshaped consumer priorities and engagement methods.
The COVID-19 pandemic has catalysed a major shift in consumer habits, with a noticeable transition across generations towards online shopping and e-commerce platforms. This shift signifies a reduced dependence on traditional high-street shopping, suggesting a long-term alteration in retail dynamics.
As we look towards the future, the report highlights several key areas of focus. These include:
Growing concerns regarding health and wellbeing will significantly influence consumer choices, demanding a more health-conscious approach from retailers.
The landscape will be shaped by unlimited access to information through social media platforms, alongside the emergence of a new wave of influencers who will play a pivotal role in shaping consumer preferences.
A decisive shift is expected towards sustainable fashion and retail business models. This includes a robust approach to Environmental, Social, and Governance (ESG) reporting, underlining the industry’s commitment to ethical practices.
This evolving landscape, as outlined in the report, presents a mix of challenges and opportunities for the fashion and retail industry. It underscores the necessity for adaptive strategies that not only embrace technological advancements but also prioritise sustainability and ethical practices. The industry stands on the brink of a new era, one that will be defined by its ability to innovate and respond to these emerging trends and consumer expectations.
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